Sunwing airlines network-wide system outage causes delays

Sunwing Airlines announced it is dealing with a network-wide system outage that is causing numerous flights in and out of Pearson International Airport to be delayed.

The airline issued a statement for all passengers travelling with Sunwing over the next 12 to 24 hours.

Important note for all Sunwing Airlines passengers travelling over the next 12-24 hours:

Our systems provider is experiencing a network-wide system issue which has impacted check-in and boarding, resulting in ongoing flight delays for a number of Sunwing flights. (1/3) pic.twitter.com/3jYBnZLMji

— Sunwing Vacations (@SunwingVacay) April 18, 2022

“We regret any inconvenience to customers’ travel plans and are working to have the issue resolved as soon as possible,” the airline said in a statement. “In the meantime, we encourage all customers travelling over the next day to check their flight status before heading to the airport.”

The website for Sunwing lists hours-long delays. Morning flights are rescheduled for the afternoon and afternoon flights are rescheduled to the evening.

The system-wide outage currently remains unresolved.

More to come.

We regret any inconvenience to customers’ travel plans and are working to have the issue resolved as soon as possible.

In the meantime, we encourage all customers travelling over the next day to check their flight status before heading to the airport. (2/3) pic.twitter.com/kKOQ9CzG8B

— Sunwing Vacations (@SunwingVacay) April 18, 2022